LUSAKA, ZAMBIA – Proflight Zambia, the country’s leading scheduled airline, will transition to a cashless payment system effective November 1, 2025, after which no cash payments will be accepted at any Proflight Zambia offices – except at its Headquarters Sales Office in Lusaka.
This strategic move will help streamline operations, enhance security, reduce fraud risks, and deliver a faster, more seamless experience for passengers. It also aligns with the Bank of Zambia’s policy to promote a cashless economy, as well as international best practices in the aviation and travel industry.
Customers will enjoy greater convenience when paying for flights and services, with Proflight Zambia accepting card payments in both Zambian Kwacha and US Dollar, and through mobile money platforms, bank deposits, and other approved digital options.
To ensure a smooth transition, Proflight Zambia is encouraging customers to set up and familiarise themselves with the available payment options in advance which include Mobile Money and Card payments.
In the coming months, the airline’s Commercial and Finance teams will work closely with all stations and sales offices to expand digital payment options, provide guidance, and support, and ensure the shift to cashless transactions is seamless and hassle-free for all customers.
“This transition reflects Proflight Zambia’s on-going commitment to innovation, operational excellence, and putting the customer first. Going cashless makes transactions safer, faster, and more efficient, while supporting Zambia’s journey towards a modern, digital economy,” said Proflight Zambia Director Flight Operations, Capt. Josias Walubita.
Proflight Zambia remains committed to safety, reliability, and exceptional customer service, and this step reinforces its ambition to be a modern, digitally enabled airline serving Zambia and the region.
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About Proflight Zambia
Proflight Zambia, established in 2005, is Zambia’s leading schedule airline. Operating from its base in Lusaka its domestic routes include Kalumbila, Kasama, Livingstone, Mansa, Mfuwe, Ndola, and Solwezi, with seasonal safari routes to Jeki/Royal airstrips in Lower Zambezi National Park. The airline’s regional flights to South Africa and Namibia operate between Lusaka and Johannesburg, Lusaka and Cape Town (via Livingstone), Livingstone and Cape Town direct, Lusaka and Windhoek (via Livingstone), and Livingstone and Windhoek direct.
The airline prides itself in providing a safe, reliable, efficient, and friendly service, and offering good value to business and leisure travellers locally and internationally.
The airline operates five 50-seater Bombardier CRJ-200 jets, one Bombardier CRJ-100 parcel freighter jet, and five 29-seater Jetstream 41 turboprop aircraft.
More information is available at www.flyzambia.com
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