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Planning / Special Assistance

Expectant Women

You and your unborn baby are a priority to us and to avoid any unnecessary risks we recommend all expectant mothers consult a doctor before booking their ticket.

It is the responsibility of pregnant women to advise Proflight Zambia of their condition at the time the reservation is being made. If the reservation is made online you must email reservations@proflight-zambia.com the booking reference.

For the safety and comfort of all pregnant women travelling by air, the following regulations shall apply:

Up to 28 weeks

Proflight Zambia will carry pregnant women without a doctor's certificate but the woman may be asked to sign an indemnity form confirming that they are less than 28 weeks pregnant:  please download EMIS form here 

28 to 36 weeks

Proflight Zambia require a doctor's certificate confirming that the passenger is fit to fly and specifying the date that the baby is due and this certificate must be produced at check-in :  please download EMIS form here.

36 weeks and over

Proflight Zambia will not carry women during this period of pregnancy under any circumstances.

Travel with newborns

A new born is permitted to travel from 2 days old but we would recommend that travel is not done before 7 days old. For more information please download our Expectant Mother’s Information Sheet (EMIS).

Expectant Mother's Information Sheet (EMIS)

Wheelchairs

  • You may request airport wheelchair assistance at the time you book your flight or by contacting reservations@proflight-zambia.com at least 48 hours prior to your flight date.   There is no wheelchair request available within 48 hours of flight or upon arrival at airport.  Flights are limited by safety regulations as to the number of wheelchair passengers allowed onboard, so there may not be space available on your flight.
     
  • Please note both types of wheelchair assistance require passenger to be at check-in counter at least 90 minutes prior flight departure for international flight and at least 60 minutes prior to departure for domestic flight.
     
  • Personal wheelchairs transported on flight as checked baggage or put into hold at aircraft steps, are not counted as part of your checked baggage allowance.  Your personal wheelchair will be weighed but there will be no excess baggage charges due on the wheelchair weight.
      
  • There are two types of wheelchair assistance at airport, both of these can be used if you have your own wheelchair or if you require use of the airport-owned wheelchair.

 

Wheelchair through Airport Terminal only

This means you can get on/off the bus, walk up the aircraft stairs and onboard the aircraft. The wheelchair will only be used to move you through the airport terminals, between check-in desk and boarding gate.  Thereafter the wheelchair assistance ends, this means you are physically able to walk yourself onto the bus which takes you between the airport terminal and the aircraft, you are able to walk off the bus and you are able to walk up the aircraft steps to take your seat.  There is no charge for this service.

Wheelchair Complete and/or Steps

This means you cannot walk up the aircraft steps or get on/off the bus.  The wheelchair will be used to move you through the airport terminals, between check-in desk and boarding gate. At the boarding gate, a special vehicle will transport you in the wheelchair to the aircraft.  At aircraft steps, we will use a sliding chair or manual firemen assistance to get you onboard the aircraft.  There is a $135 charge for this service per inbound/outbound South African flight passenger, due to the cost of the Passenger Mobility Unit at South African airports which is passed on directly to airlines by the Ground Handling company.

 

 

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Welcome on Board

All of us in Team Proflight Zambia look forward to welcoming you on board one of domestic or regional flights.  With a history spanning over three decades, we are Zambia’s largest airline, offering reliable schedule flights to leisure and business travellers. We’re proud to connect Zambia to the world, and the world to Zambia.

Our fleet includes 50-seater Bombardier CRJ-100/200 jets and  29-seater Jetstream 41 aircraft.

Whether you’re embarking on a business trip, planning a safari adventure, or simply seeking a quick getaway, we are here to make your journey a seamless and memorable experience.

Our domestic destinations include Kalumbila, Kafue (Chunga), Kasama, Livingstone, Lower Zambezi ( Jeki & Royal), Lusaka, Mansa, Mfuwe, Ndola and Solwezi. We operate regional direct flights from Lusaka to Cape Town, Durban and Johannesburg.

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BOOK FLYSAFAIR CONNECTING FLIGHTS

Proflight sells FlySafair connecting flights within South Africa but currently not sold on our website. Please book through Proflight Reservations by emailing reservations@proflight-zambia.com or WhatsApp +260 777034742. FlySafair connecting flights are not available to book online and must be booked direct with Proflight offices.