Booking / How To Pay

Payment Options

Book Online, Pay Online

Proflight Zambia accepts Visa & MasterCard (credit & debit cards), PayPal, South African bank EFT and a number of African mobile money systems for online sales. Our payment service provider, Direct Pay Online uses the most advanced online security & fraud prevention systems and is PCI compliant. Online bookings may be made up to one hour before departure.

If you are booking from a computer with a Zambian IP address, the charges will go through to your credit/debit card as currency Zambian Kwacha. If from a South African IP address, the charges will go through as currency South African Rand. If from any other IP address, the charges will go through as currency United States Dollar. If your flight is departing within 5 days you must make immediate payment by one of the payment cards listed above.

Book Now, Pay Later

If your flight is departing in more than 5 days you may use the 'Book Now-Pay Later' option. Make your flight booking online and select the 'Book Now, Pay Later' option.

We'll send you an e-mail with a Provisional Booking Confirmation and a Payment Deadline time limit. Any time before the Payment Deadline listed on the Provisional Booking Confirmation you must pay for your ticket using any of the following methods:

  • Use Manage My Booking on the home page, flyzambia.com to complete online payment using a credit card, debit card, SidEFT or PayPal
  • Pay by cash or Visa/Mastercard at any Proflight sales office in Zambia
  • Pay by Airtel, MTN, Zamtel or SPENN Mobile Money through Kazang at any Proflight sales office in Zambia
  • Pay by company or personal cheque at any Proflight sales office in Zambia (all personal cheques must be pre-approved. Contact Proflight for more information)
  • Pay by Bank Transfer (see below)
  • Note all sales in Zambia are transacted in Zambian Kwacha currency only

Customers with a Zambian Bank Account

Customers with a Zambia bank account may now pay for flight tickets by bank transfer provided the booking is made online or directly with a Proflight sales office or Call Centre.

Step 1: For flights more than 5 working days (excluding weekends and holidays) book online and select ‘Book Now-Pay Later’ option, or book at any Proflight sales office or contact Reservations.

Step 2: Take special note of the amount due and the 6-character Booking Ref for your flight.

Step 3: Deposit payment to the Proflight ZMW accounts below.  

Step 4: Scan the Proof of Payment from the bank and e-mail it to reservations@proflight-zambia.com. We’ll issue your e-ticket when the funds are in the Proflight account.

Step 5: If your e-ticket has not been received within 24 hours of having sent the Proof of Payment, please contact reservations@proflight-zambia.com; you should also check your Spam folder.

It is important to include the Proflight booking reference and your contact phone number on the deposit slip. If the Proof of Payment is not received by email before the Ticketing Time Limit, the seats will automatically cancel. Proflight is not responsible for any delays in the transfer procedure and additional or consequential loss.

Proflight Zambia Bank Accounts


Beneficiary Bank: ABSA Bank
Beneficiary Account Name: Proflight Commuter Services
Beneficiary A/C Number: 1801828
Beneficiary Branch Code: 020016
Beneficiary Branch Name: Lusaka Business Centre
Payment Description/Reference: Enter your Proflight Booking Reference (6-digit code) and phone number


Beneficiary Bank: Zambia National Commercial Bank (ZANACO)
Beneficiary Account Name: Proflight Commuter Services LTD
Beneficiary A/C Number: 1019 4915 00856
Beneficiary Branch Code: 010073
Beneficiary Branch Name: Lusaka Business Centre
Payment Description/Reference: Enter your Proflight Booking Reference (6-digit code) and phone number

Instant SidEFT -South African personal bank account holders only

SidEFT  (Secure Instant deposit) is a secure payment service that allows you to pay for your Proflight ticket directly from your personal South African bank account.

  • When you make a ‘Book Now, Pay Now’ booking online, you’ll need to select the ‘PAY BY SidEFT' option and follow the steps to log into your Internet banking service. The approved payment is instantly debited from your account and credited to Proflight; your e-ticket will be automatically sent to you by e-mail.
  • If you make a  ‘Book Now, Pay Later’ booking on our website or if you make a provisional (unpaid) booking at a Proflight office, you’ll need to use the ‘Manage My Booking’ tab on the Proflight home page to make payment.
  • Choose the ‘Pay Now’ and then the BOOK NOW, PAY NOW by SidEFT’ option. The SidEFT payment option only applies to bookings made on the Proflight website or a Proflight office but not through a travel agent.

Participating South African banks;

African Bank, ABSA, Bidvest, Capitec, FNB, Investec, Nedbank, Standard Bank and Tyme Bank

Credit Card Security

Proflight online payments are processed by Direct Pay Online a global e-commerce and online shopping services provider headquartered in Ireland. The company provides state of the art online facilities supporting real-time shopping and payments that in-corporate multi card, multi-currency, mobile money and PayPal services.

The company developed and operate an advanced web-based technology and includes real-time risk management facilities as part of its shopping and payments processes.

Understanding your Credit Card Statement

When you book online with Proflight or make payment by credit card with a travel agent in Zambia, UK or USA the transaction will be shown as 'DIRECT PAY'. If you have any questions please contact us on reservations@proflight-zambia.com.

Cardholder not travelling?

Cardholders not travelling are advised to give the passenger (s) a scanned copy/photo of the front of the payment card or a dated letter of authorisation ( to include the passenger names and the payment card number). To minimise fraud, the check-in staff may make random checks of payment cards; fraudulent use of a payment card is considered a criminal offence.


3D-Secure Verification

In an effort to prevent fraud your credit card issuer may require you to verify your online booking  using a system called 3D Secure. This process is known as Visa Secure or Mastercard Identity Check, depending on your credit card type. Implementation is managed by the card issuing banks and not by merchants such as Proflight Zambia.

After you have entered your credit card details you may be directed the to an authentication page on your bank’s website, where you’ll be asked to enter a password associated with the card or a One-Time-PIN code sent to you phone.


In this example the bank requires the user to enter a password.











In this example the user must enter a ‘One Time PIN’ confirmation code sent to their mobile phone.

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Welcome on Board

All of us in Team Proflight Zambia look forward to welcoming you on board one of domestic or regional flights.  With a history spanning over three decades, we are Zambia’s largest airline, offering reliable schedule flights to leisure and business travellers. We’re proud to connect Zambia to the world, and the world to Zambia.

Our fleet includes 50-seater Bombardier CRJ-100/200 jets and  29-seater Jetstream 41 aircraft.

Whether you’re embarking on a business trip, planning a safari adventure, or simply seeking a quick getaway, we are here to make your journey a seamless and memorable experience.

Our domestic destinations include Kalumbila, Kafue (Chunga), Kasama, Livingstone, Lower Zambezi ( Jeki & Royal), Lusaka, Mansa, Mfuwe, Ndola and Solwezi. We operate regional direct flights from Lusaka to Cape Town, Durban and Johannesburg.

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Proflight sells FlySafair connecting flights within South Africa but currently not sold on our website. Please book through Proflight Reservations by emailing reservations@proflight-zambia.com or WhatsApp +260 777034742. FlySafair connecting flights are not available to book online and must be booked direct with Proflight offices.