Planning

/ Baggage

Allowances

Checked Baggage Allowance

You may check-in any number of pieces/bags provided the total weight of all pieces together does not exceed this free weight allowance

Fare Type	Domestic	International
Any	23 kgs	30 kgs

Infants under 2 years- 10 kg checked baggage plus collapsible pram/buggy/stroller or car-seat (no weight limit)
Your free baggage allowance is determined by the journey type on your Proflight ticket. If your ticketed-journey-same-ticket includes a Proflight Zambia international flight, you will receive Interantional allowance on the entire ticket journey. If your journey does not include a Proflight Zambia international flight, you will receive domestic allowance on the entire ticket journey. Your free baggage allowance is based on the total weight and not the number of pieces Proflight does not limit your weight allowance to one bag.
You may share your allowance with family or friends booked with the same reservation reference or with family under different reservation reference so long as family surname matches. For other airline flights included on your ticket, shared allowance is only allowed if booked with the same reservation reference.
The total dimension of each checked in bag must not exceed 157 cms – add the length, width and height of your luggage to obtain its total dimensions.
No single piece of checked baggage may weigh more than 32 kg
Valuable items such as cameras, laptops, phones, tablets, e-book readers, cash, jewelry, medicine, documents, etc. are not covered by airline insurance and therefore must not be placed in checked-in baggage. Carry all valuables with you and take them out of any skycheck baggage required to go into baggage hold if your hand baggage does not fit inside aircraft cabin.
Items such as vehicle spare parts, tyres, large mechanical items; fragile or perishable items are not acceptable as checked baggage and should be sent as cargo.
Personal wheelchairs will not be counted as part of your free checked bag allowance. The weight of wheelchair will be exempt from excess baggage charges.
Proflight Zambia undertakes that in the handling, safeguarding and utilisation of a passenger’s property, Proflight Zambia and associated parties will exercise the degree of care, diligence and skill that can reasonably be expected in terms of Proflight Zambia’s responsibility for managing the property belonging to another person. It is specifically recorded that baggage will be handled by Proflight Zambia’s ground handling partner and the relevant safety authorities at the relevant airports, and that such handling procedures are part mechanical and part manual. As such, by accepting these Terms and Conditions, passengers understand that they should not check-in any valuables or fragile items as baggage. If they are checked in as baggage, passengers agree that they do so at their own risk.

Hand Baggage Allowance

Due to limited space in some aircraft cabins, hand baggage must be placed in the floor space under the seat in front of you (exc. Exit Rows) and is strictly limited to 5 kgs. This allowance includes ladies’ handbags, laptop bags, etc. The maximum dimensions of hand baggage for domestic flights is 30 cm x 25 cm x 15 cm, and for international flights is 65 cm x 20 cm x 35 cm. Any items larger than this will not fit onboard and will be Sky-Checked into the baggage hold before boarding aircraft.

Excess Baggage Fees - Proflight Operated Flights

Pre-Pay Excess Baggage Allowance Bundle

Buy additional checked excess baggage allowance bundles online and save money at the airport. Each bundle allows up to 15kg extra, is valid on all routes and you can buy up to four bundles giving up to 60 kgs extra per seated passenger. Please note that pre-pay excess baggage is not sold 1) within four hours of flight departure and 2) is not sold on routing where first check-in is not a Proflight Zambia operated flight; for such routings, purchase excess from the first operating carrier.

For film crews and those carrying heavy personal equipment it is possible to pre-purchase additional baggage allowance in units of 15 kgs up to a maximum of 60 kgs per booking. All camera equipment should be properly packaged and adhere to cabin baggage safety regulations. Approval to hand-carry your checked equipment to the aircraft can be obtained from the check-in counters when you check in for your flight. Upon arrival to aircraft, you will be allowed to hand it over to the ground handling agent who will place it in the hold. Upon arrival at your destination, our handling agent will hand the equipment over to you either at the aircraft steps or inside the terminal.

Excess baggage is accepted on a standby basis, subject to space being available and is non-refundable. Please note that pre-purchasing additional baggage allowance does not guarantee that the baggage will travel with you on the same flight.

Journey Type	Price per 15kg Bundle
Domestic within Zambia	ZMW 600
International out of Zambia	USD 40
International from Namibia / South Africa	ZAR 600

Excess Baggage paid at the Airport

Once at the airport, or within four hours of flight departure, the only option is to pay the standard excess baggage fees as listed below. There is a maximum limit of 60 kg of excess baggage allowed per seated passenger.

Journey Type	Price per kg
Domestic within Zambia	ZMW 60/kg
International out of Zambia	USD 5/kg
International from Namibia / South Africa	ZAR 60/kg

Excess baggage is accepted on a standby basis, subject to space being available and is non-refundable.

Children & Infants

Children/Youth have the same free checked baggage allowance as adults
On Proflight Zambia operated flights, infants under 2 years have a checked allowance of 10 kgs plus a collapsible pram/buggy/stroller or car-seat (no weight limit), but no cabin baggage allowance
Please note due to South African airports security measures, toy guns are not allowed in any carry on baggage. For any toy guns inside checked baggage, you must arrive to check-in counter at least two hours prior to your flight and declare to the check-in agent which bags have the toy guns. Failure to remove these from your carry on baggage and/or failure to declare these in your checked baggage may result in being offloaded from the flight.

Sports Equipment

Golf bags, bicycles, surfboards, fishing gear, etc. form part of your free checked allowance and sports equipment exceeding your free checked weight allowance will be subject to excess baggage charges, see Excess Baggage Fees.
Due to aircraft baggage hold limitations any equipment measuring more than 1.5 metre in any direction, or more than 1.0 metre in any two directions, should be pre-cleared for carriage through our Reservations office reservations@proflight-zambia.com, at least 48 hours before flight.
For firearms, please see webpage, Firearms & Ammunition.

For security reasons the following blunt instruments/ items must be checked in ; they will not be permitted as hand baggage. Blunt instruments are objects capable of being used to cause serious injury when used to hit, including but not limited to:

Cricket and baseball and softball bats, tennis and squash racquets, hockey sticks, golf clubs.
Clubs and batons, such as billy clubs, blackjacks and night sticks.
Martial arts equipment.
Toy guns, Nerf guns.

Unaccompanied Baggage

Cargo, heavy bags of more than 32 kg, excess baggage above the maximum limit and unaccompanied baggage on schedule flights must be booked with Proflight Zambia Cargo or on international flights with our cargo agents who will collect the charges due. Cargo agent contact details are found here.

BAGGAGE STORAGE

In OR Tambo Airport, Jo’burg, the airport baggage storage facility is located in the Basement Parking Level 1, opposite the entrance to International Arrivals. The office is open 24 hours, contact +27(0)10 510 2650 or +27(0)68 453 3070.

At other airports, there are no baggage storage facilites available.

BAGGAGE STORAGE

At other airports, there are no baggage storage facilites available.

UNACCOMPANIED BAGGAGE

Firearms & Ammunition

Firearms, ammunition and firearm parts may only be transported in checked baggage and in the correct container or case. Firearms, ammunition and firearm parts are prohibited as carry-on baggage and must be packed in a special hard-case carrier and processed with the airline as checked baggage. The customer must have completed local and/or international police formalities to process the carriage of the firearm. Following is a summary of key regulatory requirements to transport sporting firearms, handguns, firearm parts or ammunition in checked baggage:

All firearms, ammunition and firearm parts must be declared to the airline before the check-in process at Proflight Zambia’s airport sales office.
To allow sufficient time for this process, ensure you are at Proflight Zambia’s airport sales office at least two hours prior to flight as the flight will not wait.
The passenger wanting to transport a firearm, ammunition and/or firearm parts must be present at the airport sales office (without exception) to present their firearm license, local and/or international clearance certificates and airline ticket as proof of travel.
The airline firearm handling fee is paid to airline before reaching the check-in counter.
The firearm must be unloaded when handed over at check-in.
The firearm must be carried in a hard-sided container designed specifically for air travel and must be locked.
The passenger must provide the key or lock-combination to the screener if it is necessary to open the container, and then remain present during screening to take back possession of the key after the container is cleared.
Maximum of 5 kg ammunition per passenger
Any ammunition transported must be securely packed in lockable, fibre container (such as cardboard, wood or metal boxes or other packaging specifically designed to carry small amounts of ammunition.)
The ammunition cannot be in the same container as the firearm, it needs to be properly packed and in a separate container as described immediately above.
Black powder and percussion caps used with black-powder type firearms are not permitted to be carried by the airline.
Pellet guns and archery bows are classified as firearms and must follow above procedure.

Handling Fee

A handling fee of US$25 per sector is charged for the carriage of handguns, sporting rifles and their ammunition; the fee covers one firearm and up to 5 kg of ammunition. Payment may be made at Proflight Zambia sales offices, selected agents or on the Proflight Zambia website.

Collecting your Firearm and/or Ammunition on arrival

Upon arrival, please proceed to the arrival hall where you must present the declaration form for verification prior to collecting your firearm/ammunition. For security reasons, Proflight Zambia and airport staff are strictly forbidden to allow you to reclaim your firearm or ammunition from the aircraft.

Connecting Flights

If you have a ticket issued by Air Tanzania, Emirates, Ethiopian Airlines, Kenya Airways, Qatar Airways, South African Airways, Rwandair or Turkish Airlines, the checked baggage allowance of the ticketing airline will also apply on the Proflight Zambia flights.
We regret that extra baggage allowances given to members of the ticketing airlines’ Frequent Flyer programme will not be honoured by Proflight Zambia.
The Proflight Zambia hand baggage allowance of 5 kgs will apply regardless of the class of travel or ticket type on the ticketing airline.
The turboprop and regional jet aircraft used by Proflight Zambia cannot carry the same payload as a large jet aircraft so for safety reasons we may not always be in a position to transport all the permitted interline baggage on one flight. Offloaded baggage will be sent priority status free of charge on the next available flight. Proflight Zambia is not liable for delays in the transportation of the baggage to its destination or costs incurred by passengers for the collection of baggage.
If you have a ticket issued by Proflight Zambia or any airline not listed above, the Proflight Zambia baggage policy will apply

Click here To view for information on transferring flights at OR Tambo Airport in Johannesburg

Liability

Proflight Zambia’s liability for loss, damage and delay is limited unless a higher value is declared in advance and relevant charges are paid. The limited liability for baggage loss, damage or pilferage is limited to US$20.00 per kilo for checked baggage, unless a higher value has been declared and paid for before the flight, and US$400.00 per passenger for unchecked baggage.

Important: Proflight Zambia assume no liability for loss, damage or delay to money, jewellery, perishables, negotiable paper, securities, documents/certificates (business, medical, travel, education), samples, paintings, antiques, artefacts, manuscripts , irreplaceable books or publications, medication, keys, cameras and other photographic or movie equipment, working papers (files, studies, reference material, correspondence, theses etc.), or other similar valuables, fragile items, electronic equipment (videos, stereos, computers).

You are advised to keep such important/valuable items on your person. We strongly recommend in the event of high value items to obtain travel insurance cover prior to your journey. It is your responsibility to arrange such cover. In the instance of claims on travel insurance please contact us to provide you with a written report to send to your insurer as proof of loss, damage or delay.