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Airport Check In

Domestic Flights in Zambia

Domestic check-in opens 90 minutes prior to scheduled departure and closes 30 minutes before departure. If you are connecting from one Proflight flight to another Proflight flight and both flights are booked as part of a through journey you are not subject to normal check-in time limits.

You are required to advise the check-in staff of your onward connection at the first check-in point. To facilitate on-time departures you are asked to complete security screening and wait in the gate boarding area once you have checked in or used the Bag Drop.

International flights

International check-in opens two hours prior to scheduled departure in Zambia and three hours prior to departure in South Africa; and closes 50 minutes before departure in South Africa and closes 40 minutes before departure in Zambia. International check-in at Lusaka is located in Terminal 2. 

International check-in at Jo'burg is located in OR Tambo Terminal B at counters B64-B66.  International check-in at Durban is located at counters 37-39.  International check-in at Cape Town is located at counters 65-67.  We recommend you plan to arrive at the Zambian airports at least 90 minutes before departure time and at the South African airports at least two hours before departure time.

To view our Guide to transferring at OR Tambo Airport, Johannesburg ,Click here .

 

Seat Assignment

Seat Assignment is now offered free of charge on most Proflight scheduled services. You may select your seat during web check-in or at the departure airport. If seat assignment is not offered there will be ‘Open Seating’ which will allow you to choose your seat on board.

Occasionally it will be necessary for the cabin crew to move you from your assigned seat ; this is necessary to facilitate the even distribution of the payload.

Prohibited Items

Banned, restricted and dangerous goods are articles or substances that are capable of posing a risk to health, safety, property or the environment.

If you wish to travel with any such goods or material, please be aware of the restrictions or steps you may have to take if wishing to travel on an Proflight Zambia flight.

To ensure the safety of the aircraft and those onboard, checked in or hand baggage must not contain articles or substances that could pose a danger during transport (some exceptions apply), these include:

Poison

Matches / Lighters
(Only on persons)

Flamable Liquids

 

Incapacitated Sprays

Acid

Explosives

 

Bleach

Compressed Gas

Ignitable Gas

 

Loose Batteries

Equipment containing correctly installed batteries can be packed in your checked baggage.
 

Restricted items requiring advance notification to Proflight Zambia

The following list covers items that may be carried on Proflight Zambia service but require approval prior to travel, and where quantities or regulation of items are restricted. If you plan on travelling with any of these items you must contact your local reservations department at least 48 hours prior to departure.

  • Contained within security-type equipment.
  •  Spare lithium ion batteries - Maximum of two spare batteries per person.
  • Battery powered mobility aids
  • Non-spillable batteries
  • Spillable batteries or with lithium batteries
  • Lithium ion batteries (collapsible)
  • Camping stoves and fuel containers that have contained a flammable liquid fuel - fuel tank/container must be empty.
  • Lithium ion Batteries with a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh.
  • Mercury-filled items - barometers, thermometers, etc.
  • Avalanche rescue backpack - must be packed with pressure relief valves and in a manner that it cannot be accidentally activated.
  • Solid carbon dioxide (dry ice)
  • Heat-producing articles - underwater torches (diving lamps), soldering irons, etc.
  • Oxygen and other small cylinders for medical use - cylinder must have a gross weight under 5 kg.
  • Life jackets - containing small non-flammable gas cylinders (containing suitable gas in Division 2.2).
  • Portable medical electronic devices - Automated External Defibrillators (AED), Nebulizer, Continuous Positive Airway Pressure (CPAP) containing lithium batteries, etc.
  • Chemical agent monitoring equipment
  • Firearms and/or Ammunition (cartridges for weapons), securely packaged.

Firearms and ammunition, Toy Guns

Proflight Zambia will carry Firearms and ammunition cartridges, and toy guns but iIf you plan on travelling with any of these items you must contact your local reservations department at least 48 hours prior to departure.

Firearms

  • Quantity
  • Type (handgun, rifle, shotgun)
  • Make/model

Ammunition

  • Quantity (weight) and calibre

Upon presentation at the airport

  • Sport Guns are dismantled and packed one per case.
  • Sport Guns, ammunition and cartridges must be packed separately from other baggage.
  • Sport Guns, ammunition and cartridges must be available for inspection by security.
  • Ammunition is limited to 5kg per passenger.
  • Ammunition must be packed in containers of wood, metal, or fireboard with the contents protected against any movement.
  • Only the licensed firearm owner may check-in a Sport Gun upon presentation of their valid Firearm License at check-in.

Toy Guns

  • Toy guns are not permitted in carry-on baggage
  • Toy guns in checked baggage are allowed.  For all flight departures from Jo'burg, you must check-in the bag at airport check-in counter at least two hours prior to flight, else the toy gun will not be permitted. Failure to declare these in your checked baggage at Jo'burg check-in counter can result in you and your bag being offloaded from the flight, as per South African security regulations.
  • Toy Guns must be available for inspection by security.

Articles prohibited from carriage into the security restricted area and the cabin of an aircraft

Guns, firearms and other devices that discharge projectiles - devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:

  • Firearms of all types, such as pistols, revolvers, rifles, shotguns
  • Toy guns, replicas and imitation firearms capable of being mistaken for real weapons
  • Component parts of firearms, excluding telescopic sights
  • Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns
  • Signal flare pistols and starter pistols
  • Bow, cross bows and arrows
  • Harpoon guns and spear guns
  • Slingshots and catapults

 

Stunning devices - devices designed specifically to stun or immobilise, including:

  1. Devices for shocking, such as stun guns, tasers and stun batons
  2. Animal stunners and animal killers
  3. Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper spray, capsicum sprays, tear gas, acid sprays and animal repellent sprays

 

Objects with a sharp point or sharp edge - objects with a sharp point or sharp edge capable of being used to cause serious injury, including:

  • Items designed for chopping, such as axes, hatchets and cleavers
  • Ice axes and ice picks
  • Razor blades
  • Box cutters
  • Knives with blades of more than 6cms
  • Scissors with blades of more than 6cms as measured from the fulcrum
  • Martial arts equipment with a sharp point or sharp edge
  • Swords and sabres

 

Workmen's tools: tools capable of being used either to cause serious injury or to threaten the safety of the aircraft, including:

  • Crowbars
  • Drills and drill bits, including cordless portable power drills
  • Tools with a blade or a shaft of more than 6 cms capable of use as a weapon, such as screwdrivers and chisels
  • Saws, including cordless portable power saws
  • Blowtorches
  • Bolt guns and nail guns

 

Blunt instruments - objects capable of being used to cause serious injury when used to hit, including:

  1. Cricket and baseball and softball bats, tennis and squash racquets, golf clubs
  2. Clubs and batons, such as billy clubs, blackjacks and night sticks
  3. Martial arts equipment

 

Explosive and incendiary substances and devices - explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:

  • Ammunition
  • Blasting caps
  • Detonators and fuses
  • Replica or imitation explosive devices
  • Mines, grenades and other explosive military stores
  • Fireworks and other pyrotechnics
  • Smoke-generating canisters and smoke generating cartridges Dynamite, gunpowder and plastic explosives

Note: Any sharp objects in checked-in baggage / hold baggage should be securely wrapped to prevent injury to screeners and handling personnel.

Articles prohibited from the aircraft baggage hold

  • Ammunition
  • Blasting caps
  • Detonators and fuses
  • Mines, grenades and other explosive military stores
  • Fireworks and other pyrotechnics
  • Smoke-generating canisters and smoke-generating cartridges
  • Dynamite, gunpowder and plastic explosives

Hand Luggage - Liquids, Aerosols and Gels (LAGs)

The below quantities are allowed in your hand luggage provided you do not exceed quantities listed.  For passengers with medical conditions, valid medical documentation must be provided to airline that passenger is medically required to carry more than the below quantities in their hand luggage.

  • Food stuff - 100 ml max
  • Gels and lotions - 100 ml max
  • Foams - 100 ml max
  • Liquid cosmetics - 100 ml max
  • Pastes - 100 ml max
  • Hand Sanitizer - 100 ml max

Cargo Items

The following items are not permittted in checked or hand baggage but may be sent as cargo.

  • Television set
  • Microwave
  • Computer and computer parts
  • Car parts
  • Stoves of any kind

Web Check In

You may check-in online between 48 hours and 3 hours (international) or 2 hours (domestic), before the departure time by logging on to flyzambia.com and using the Web Check In option on the home page.

Seat selection is currently offered free of charge.

 

Proof of Identity

  • You'll need to produce official photographic ID that matches the name on your ticket. You may be denied boarding if you are not able to prove your identity
  • For domestic flights children and infants under 18 yrs. who do not have an official government issued photo ID may use their birth certificate as ID and in the case of under 5's their own vaccination card.
  • Each passenger requires a valid passport (and a Visa and Vaccination Card and Covid-19 negative test result, if required) for  international flights.

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Welcome on Board

All of us in Team Proflight Zambia look forward to welcoming you on board one of domestic or regional flights.  With a history spanning over three decades, we are Zambia’s largest airline, offering reliable schedule flights to leisure and business travellers. We’re proud to connect Zambia to the world, and the world to Zambia.

Our fleet includes 50-seater Bombardier CRJ-100/200 jets and  29-seater Jetstream 41 aircraft.

Whether you’re embarking on a business trip, planning a safari adventure, or simply seeking a quick getaway, we are here to make your journey a seamless and memorable experience.

Our domestic destinations include Kalumbila, Kafue (Chunga), Kasama, Livingstone, Lower Zambezi ( Jeki & Royal), Lusaka, Mansa, Mfuwe, Ndola and Solwezi. We operate regional direct flights from Lusaka to Cape Town, Durban and Johannesburg.

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BOOK FLYSAFAIR CONNECTING FLIGHTS

Proflight sells FlySafair connecting flights within South Africa but currently not sold on our website. Please book through Proflight Reservations by emailing reservations@proflight-zambia.com or WhatsApp +260 777034742. FlySafair connecting flights are not available to book online and must be booked direct with Proflight offices.