Domestic check-in opens 90 minutes prior to scheduled departure and closes 30 minutes before departure. If you are connecting from one Proflight flight to another Proflight flight and both flights are booked as part of a through journey you are not subject to normal check-in time limits. You are required to advise the check-in staff of your onward connection at the first check-in point. To facilitate on-time departures you are asked to complete security screening and wait in the gate boarding area once you have checked in or used the Bag Drop.
International check-in opens two hours prior to scheduled departure and closes 40 minutes before departure. International Check-in at Lusaka is located through the Main Security screening area, at Jo'burg is located in Terminal A.
If you are flying from another regional or international airport please check the TV monitors or Flight Information displays for the location of check-in desk and boarding gate for your flight. There is strict security at most major airports and you are therefore advised to allow sufficient time for check-in, security and boarding formalities. We recommend you plan to arrive at the airport at least two hours before departure time
To Domestic destinations in South Africa:
Regardless of your final destination, you must pick up your checked baggage in Jo’burg, clear Immigration & Customs and check-in your baggage and collect your onward boarding card for your domestic flight.
From Domestic destinations in South Africa:
Regardless of your final destination, you must pick up your checked baggage in Jo’burg and take it to the Proflight check-in counter in Terminal A, collect your Proflight boarding card and then proceed through Immigration.
Transferring from an International flight to Proflight to Ndola:
Do not enter South Africa. Follow the signs for International Transfers and report to the Proflight Transit check-in desk to collect your Proflight boarding pass and receive new bag tags (if required).
Transferring to an international flight from Proflight from Ndola:
Do not enter South Africa. Follow the signs for International Transfers and report to the Transit check-in desk of the airline operating your onward flight. Collect your onward boarding pass and receive new bag tags (your bags will be collected for you by the transit agent).
Click here to view our English & Chinese illustrated guide to transferring at Johannesburg OR Tambo Airport
Seat Assignment is now offered free of charge on most Proflight scheduled services. You may select your seat during web check-in or at the departure airport. If seat assignment is not offered there will be ‘Open Seating’ which will allow you to choose your seat on board.
Occasionally it will be necessary for the cabin crew to move you from your assigned seat ; this is necessary to facilitate the even distribution of the payload.
Banned, restricted and dangerous goods are articles or substances that are capable of posing a risk to health, safety, property or the environment.
If you wish to travel with any such goods or material, please be aware of the restrictions or steps you may have to take if wishing to travel on an Proflight Zambia service.
To ensure the safety of the aircraft and those onboard, checked in or hand baggage must not contain articles or substances that could pose a danger during transport (some exceptions apply), these include:
Matches / Lighters
(Only on persons)
Compressed Gas Ignitable Gas
The following list covers items that may be carried on Proflight Zambia service but require approval prior to travel, and where quantities or regulation of items are restricted.
If you plan on travelling with any of these items you must contact your local reservations department at least 48 hours prior to departure.
Proflight Zambia will carry Firearms and ammunition cartridges subject to the following:
Upon presentation at the airport
Note: Sports Weapons/Firearms/Ammunition cannot be carried on Proflight Zambia regional flights.
Note: Any sharp objects in checked-in baggage / hold baggage should be securely wrapped to prevent injury to screeners and handling personnel.
If you are travelling on a Proflight (P0) flight originating in Zambia or South Africa you may check-in online between 48 hours and 1 hour before the departure time by logging on to flyzambia.com and using the Manage My Booking option on the home page.
Seat selection is now offered free of charge.
Please note that web check-in is currently not available on the Mobile site although it is possible if you view the Full Site from a mobile device and check-in from there.
If you have printed your own Provisional Boarding pass you must still go to the 'Bag Drop' domestic check-in desk at least 30 minutes before departure to verify your identity and receive an updated boarding pass.
If you have printed your own Provisional Boarding Pass you must still go to the 'Bag Drop' at least 40 minutes before departure to verify your identity and receive an updated boarding pass.
Go to the designated 'Bag Drop' or general check-in desks and present your bag(s) and receive an updated boarding pass. Check-in closes 30 mins (Domestic) or 40 mins (International) prior to departure.