Planning / Baggage

Allowances

  • Your free baggage allowance is determined by the domestic Fare Type that you book; customers paying our Classic and Flexible Fares enjoy higher free baggage limits. If you book a return flight and mix fare types your baggage limit will differ for each flight; your free baggage allowance is shown on your e-ticket/Itinerary.
  • The total dimension of each checked in bag must not exceed 157 cms/61 ins. - add the length, width and height of your luggage to obtain its total dimensions.
  • You may share your allowance with family or friends booked with the same reservation reference or with family under different reservation reference so long as family surname matches. Unlike many airlines Proflight does not limit your weight allowance to one bag.
 
  • For film crews and those carrying heavy personal equipment it is possible to pre-purchase additional baggage allowance in units of 15 kgs up to a maximum of 60 kgs per booking. This may be arranged through your travel agent/tour operator, through Proflight reservations or booked directly online.  All camera equipment should be properly packaged.  Approval to hand-carry your checked equipment to the aircraft can be obtained from the check-in counters when you check in for your flight.  Upon arrival to aircraft, you will be allowed to hand it over to the ground handling agent who will place it in the hold. Upon arrival at your destination, our handling agent will hand the equipment over to you either at the aircraft steps or inside the terminal.

    Please note that pre-purchasing additional baggage allowance does not guarantee that the baggage will travel with you on the same flight.
     
  • Due to limited space in the aircraft cabin, hand baggage must be placed in the floor space under the seat in front of you (exc. Exit Rows) and is strictly limited to 5 kilos. This allowance includes ladies’ handbags, laptop bags, etc.The maximum dimensions of hand baggage is 30cm x 15cm x 100cm, any itmes larger than this will not fit onboard and will be checked-in the baggage hold before boarding aircraft.  
  • Valuable items such as cameras, laptops, phones, iPAD’s e-book readers, cash, documents, etc. are not fully covered by airline insurance and therefore must not be placed in checked-in baggage. Carry all valuables with you and take them out of any baggage required to go into baggage hold even your carry-on baggage that does not fit inside aircraft.
  • No single piece of checked baggage may weigh more than 32 kg
  • Items such as toy guns, vehicle spare parts, tyres, large mechanical items; fragile or perishable items are not acceptable as checked baggage

Adult/Youth/Child Checked Baggage Allowance

Fare Type

Domestic

International

Firecracker (All except B, G & Y)

15kgs

30kgs

Classic (G & Y Class)

23kgs

30kgs

Flexible (B Class)

30kgs

30kgs

Jo’burg-Mfuwe return fare via Lusaka

46kgs

46kgs

Infant Checked Baggage Allowance

Infants under 2 years- 10 kg checked baggage plus collapsible pram/buggy/stroller or car-seat (no weight limit).

Booking on other airlines

If you book a seperate tickets on another airline such as Safair, Airlink, etc. please note that, unlike Proflight, the checked baggage allowance will relate to one bag – it’s not possible to spread your allowance over a number of bags.

Children & Infants

  • Children/Youth have the same free checked baggage allowance as Adults
  • On Proflight operated flights Infants under 2 years have a checked allowance of 10 kgs plus a collapsible pram/buggy/stroller or car-seat (no weight limit), but no cabin baggage allowance
  • Please note due to Jo'burg airport security measures, toy guns are not allowed in any carryon baggage.  For any toy guns inside checked baggage, you must arrive to check-in counter at least two hours prior to your flight and declare to the check-in agent which bags have the toy guns.  Failure to remove these from your carryon baggage and/or failure to declare these in your checked baggage may result in being offloaded from the flight.

Sports Equipment

Golf bags, bicycles, surfboards, fishing gear, etc. form part of your free checked
allowance and sports equipment exceeding your free checked weight allowance will be
subject to excess baggage charges, see Excess Baggage Fees.

Due to aircraft baggage hold limitations any equipment measuring more than one metre
in any direction should be pre-cleared for carriage through our Central Reservations
office reservations@proflight-zambia.com, at least 48 hours before flight.

For firearms, please see webpage, Firearms & Ammunition.

Please take note due to airport security rules, the following items must be carried in checked baggage and will not be permitted as carryon baggage:

Blunt instruments - objects capable of being used to cause serious injury when used to hit, including but not limited to:

  1. Cricket and baseball and softball bats, tennis and squash racquets, hockey sticks, golf clubs
  2. Clubs and batons, such as billy clubs, blackjacks and night sticks
  3. Martial arts equipment
  4. Toy guns, Nerf guns

Unaccompanied Baggage

Cargo, heavy bags of more than 32 kg, excess baggage above the maximum limit and unaccompanied baggage on schedule flights (except to/from Jeki or Kalabo) must be booked with our Cargo agents, BidAir Cargo, reservations@bidaircargo.com, who will collect the charges due. Cargo and unaccompanied baggage on flights between Lusaka and the Lower Zambezi should be booked directly with Proflight Zambia and are subject to payment of the at-airport excess baggage per kg rate. Enter your request on the Enquiry Form.

Baggage Storage at Lusaka Int Airport

With a minimum of 72 hours notice passengers can arrange for excess baggage to be stored at the Proflight Zambia storage facilities in Lusaka free of charge. Please select "BAGGAGE STORAGE/LEFT LUGGAGE" on the Enquiry Form.

Please report to the Proflight Ticket Office in the Departures Hall at Lusaka airport with any luggage you don't wish to take with you on safari and our staff will escort you to the baggage storage area. Proflight Zambia will not be liable for any loss or damage to stored baggage.

Firearms & Ammunition

Firearms, ammunition and firearm parts may only be transported in checked baggage and in the correct container or case. Firearms, ammunition and firearm parts are prohibited as carry-on baggage and must be packed in a special hard-case carrier and processed with the airline as checked baggage. The customer must have completed local and/or international police formalities to process the carriage of the firearm. Following is a summary of key regulatory requirements to transport sporting firearms, handguns, firearm parts or ammunition in checked baggage:

  • All firearms, ammunition and firearm parts must be declared to the airline before the check-in process at Proflight Zambia's airport sales office.  To allow sufficient time for this process, ensure you are at airlines' airport sales office at least two hours prior to flight as the flight will not wait.
  • The passenger wanting to transport a firearm, ammunition and/or firearm parts must be present at the airport sales office (without exception) to present their firearm license, local and/or international clearance certificates and airline ticket as proof of travel. 
  • The airline Firearm Handling fee is paid to airline before reaching the check-in counter.
  • The firearm must be unloaded when handed over at check-in.
  • The firearm must be carried in a hard-sided container designed specifically for air travel and must be locked.
  • The passenger must provide the key or lock-combination to the screener if it is necessary to open the container, and then remain present during screening to take back possession of the key after the container is cleared.
  • Maximum of 5kg ammunition per passenger
  • Any ammunition transported must be securely packed in lockable, fibre container (such as cardboard, wood or metal boxes or other packaging specifically designed to carry small amounts of ammunition.)
  • The ammunition cannot be in the same container as the firearm, it needs to be properly packed and in a separate container as described immediately above.
  • Black powder and percussion caps used with black-powder type firearms are not permitted to be carried by the airline.

Handling Fee

A handling fee of US$25 per sector is charged for the carriage of handguns, sporting rifles and their ammunition. Payment will only be accepted at the Proflight Zambia sales office at the airport of departure (not at check-in). Should you be travelling and returning on the same day the US$25 handling fee will only be charged once from first airport of departure.

The handling fee of US$25 covers one firearm and up to 5kg of ammunition.

Arrival and Claiming your Firearm and/or Ammunition

Upon arrival at your destination please proceed to the arrival hall where you will present the declaration form for verification prior to collecting your firearm/ammunition once it is offloaded from the aircraft. Under no circumstances will you be given your firearm or ammunition from the aircraft.

Excess Baggage Fees - Proflight Operated Flights

Pre-Pay Excess Baggage Allowance Bundle

Buy additional checked excess baggage allowance bundles online and save money at the airport. Each bundle allows up to 15kg extra, is valid on all routes and you can buy up to four bundles giving up to 60 kgs extra per booking.

Excess baggage is accepted on a standby basis, subject to space being available and is non-refundable.

Journey Type

Price per 15kg Bundle

Domestic within Zambia

ZMW 600

International to South Africa

USD 40

International from South Africa

ZAR 600

Excess Baggage paid at the Airport

Once at the airport the only option is to pay the standard excess baggage fees as listed below. There is a maximum limit of 70kg of excess baggage allowed per seated passenger.

Journey Type

Price per kg

Domestic within Zambia

ZMW 60/kg

International to South Africa

USD 5/kg

International from South Africa

ZAR 60/kg

Items such as vehicle spare parts, tyres, large mechanical items; fragile or perishable items are not acceptable as checked baggage and should be sent as cargo.

Excess baggage accepted at check-in on a standby basis, subject to space being available and is non-refundable.

Connecting Flights

  • If you have a ticket issued by Emirates, Ethiopian Airlines, Kenya Airways, Qatar Airways, South African Airways or Rwandair the baggage allowance of the ticketing airline will also apply on the Proflight Zambia flights.
  • We regret that extra baggage allowances given to members of the ticketing airlines’ Frequent Flyer programme will not be honoured by Proflight Zambia.
  • The turbo-prop and regional jet aircraft used by Proflight Zambia cannot carry the same payload as a large jet aircraft and for safety reasons we may not always be in a position to transport all the permitted interline baggage on one flight. Offloaded baggage will be sent Priority status free of charge on the next available flight. Proflight Zambia is not liable for delays in the transportation of the baggage to its destination or costs incurred by passengers for the collection of 'Standby' baggage.
  • If you have a ticket issued by Proflight or any airline not listed above, the Proflight Zambia baggage policy will apply


Transfers to/from Proflight flights in Jo'burg

To Cemair Domestic destinations in South Africa

Regardless of your final destination, you must pick up your checked baggage in Jo’burg, clear Immigration & Customs and drop your baggage at the Cemair bag drop.  You will already be given your Cemair onward boarding pass at your first Proflight check-in counter in Zambia.  

To Other-Airline Domestic destinations in South Africa

Regardless of your final destination, you must pick up your checked baggage in Jo’burg, clear Immigration & Customs and check-in your baggage and collect your onward boarding card for your domestic flight.

From Cemair Domestic destinations in South Africa

If you are flying on Cemair as your first check-in point, request for your bag to be checked through to final Zambian destination.  Once in J’burg, do not collect bag, proceed to Proflight check-in counter in Terminal A to collect your Proflight boarding card and then proceed through Immigration.

From Other-Airline Domestic destinations in South Africa

Regardless of your final destination, you must pick up your checked baggage in Jo’burg and take it to the Proflight check-in counter in Terminal A, collect your Proflight boarding card and then proceed through Immigration.

Transferring from an International flight to Proflight onto Zambia

Do not enter South Africa.  Follow the signs for International Transfers and report to the Proflight Transit check-in desk to collect your Proflight boarding pass and receive new bag tags (if required).

Transferring to an international flight from Proflight from Zambia

Do not enter South Africa.  Follow the signs for International Transfers and report to the Transit check-in desk of the airline operating your onward flight.  Collect your onward boarding pass and receive new bag tags (your bags will be re-tagged for you by the transit agent).

Click here to view our English & Chinese illustrated guide to transferring at Johannesburg OR Tambo Airport

 

Liability

Please refer to webpage On Arrival/Baggage Service/Claims.

Prohibited Items

Banned, restricted and dangerous goods are articles or substances that are capable of posing a risk to health, safety, property or the environment.

If you wish to travel with any such goods or material, please be aware of the restrictions or steps you may have to take if wishing to travel on an Proflight Zambia service.

To ensure the safety of the aircraft and those onboard, checked in or hand baggage must not contain articles or substances that could pose a danger during transport (some exceptions apply), these include:

Poison

Matches / Lighters
(Only on persons)

Flamable Liquids

 

Incapacitated Sprays

Acid

Explosives

 

Bleach

Compressed Gas

Ignitable Gas

 

Loose Batteries

Equipment containing correctly installed batteries can be packed in your checked baggage.
 

Restricted items requiring advance notification to Proflight Zambia

The following list covers items that may be carried on Proflight Zambia service but require approval prior to travel, and where quantities or regulation of items are restricted. If you plan on travelling with any of these items you must contact your local reservations department at least 48 hours prior to departure.

- Contained within security-type equipment.
- Spare lithium ion batteries - Maximum of two spare batteries per person.

  • Battery powered mobility aids

    - non-spillable batteries
    - spillable batteries or with lithium batteries
    - lithium ion batteries (collapsible)

  • Camping stoves and fuel containers that have contained a flammable liquid fuel - fuel tank/container must be empty.
  • Lithium ion Batteries with a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh.
  • Mercury-filled items - barometers, thermometers, etc.
  • Avalanche rescue backpack - must be packed with pressure relief valves and in a manner that it cannot be accidentally activated.
  • Solid carbon dioxide (dry ice)
  • Heat-producing articles - underwater torches (diving lamps), soldering irons, etc.
  • Oxygen and other small cylinders for medical use - cylinder must have a gross weight under 5 kg.
  • Life jackets - containing small non-flammable gas cylinders (containing suitable gas in Division 2.2).
  • Portable medical electronic devices - Automated External Defibrillators (AED), Nebulizer, Continuous Positive Airway Pressure (CPAP) containing lithium batteries, etc.
  • Chemical agent monitoring equipment
  • Firearms and/or Ammunition (cartridges for weapons), securely packaged.

Firearms and ammunition, Toy Guns

Proflight Zambia will carry Firearms and ammunition cartridges, and toy guns, subject to the following:

  • Our reservations department has received the following details at least 48 hours before travel:

Firearms

  • Quantity
  • Type (handgun, rifle, shotgun)
  • Make/model

Ammunition

  • Quantity (weight) and calibre

Upon presentation at the airport

  • Sport Guns are dismantled and packed one per case.
  • Sport Guns, ammunition and cartridges must be packed separately from other baggage.
  • Sport Guns, ammunition and cartridges must be available for inspection by security.
  • Ammunition is limited to 5kg per passenger.
  • Ammunition must be packed in containers of wood, metal, or fireboard with the contents protected against any movement.
  • Only the licensed firearm owner may check-in a Sport Gun upon presentation of their valid Firearm License at check-in.

Toy Guns

  • Toy guns are not permitted in carry-on baggage
  • Toy guns in checked baggage are allowed.  For all flight departures from Jo'burg, you must check-in the bag at airport check-in counter at least two hours prior to flight, else the toy gun will not be permitted. Failure to declare these in your checked baggage at Jo'burg check-in counter can result in you and your bag being offloaded from the flight, as per South African security regulations.
  • Toy Guns must be available for inspection by security.

Articles prohibited from carriage into the security restricted area and the cabin of an aircraft

Guns, firearms and other devices that discharge projectiles - devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:

  1. Firearms of all types, such as pistols, revolvers, rifles, shotguns
  2. Toy guns, replicas and imitation firearms capable of being mistaken for real weapons
  3. Component parts of firearms, excluding telescopic sights
  4. Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns
  5. Signal flare pistols and starter pistols
  6. Bow, cross bows and arrows
  7. Harpoon guns and spear guns
  8. Slingshots and catapults

Stunning devices - devices designed specifically to stun or immobilise, including:

  1. Devices for shocking, such as stun guns, tasers and stun batons
  2. Animal stunners and animal killers
  3. Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper spray, capsicum sprays, tear gas, acid sprays and animal repellent sprays

Objects with a sharp point or sharp edge - objects with a sharp point or sharp edge capable of being used to cause serious injury, including:

  1. Items designed for chopping, such as axes, hatchets and cleavers
  2. Ice axes and ice picks
  3. Razor blades
  4. Box cutters
  5. Knives with blades of more than 6cms
  6. Scissors with blades of more than 6cms as measured from the fulcrum
  7. Martial arts equipment with a sharp point or sharp edge
  8. Swords and sabres

Workmen's tools - tools capable of being used either to cause serious injury or to threaten the safety of the aircraft, including:

  1. Crowbars
  2. Drills and drill bits, including cordless portable power drills
  3. Tools with a blade or a shaft of more than 6 cms capable of use as a weapon, such as screwdrivers and chisels
  4. Saws, including cordless portable power saws
  5. Blowtorches
  6. Bolt guns and nail guns

Blunt instruments - objects capable of being used to cause serious injury when used to hit, including:

  1. Cricket and baseball and softball bats, tennis and squash racquets, golf clubs
  2. Clubs and batons, such as billy clubs, blackjacks and night sticks
  3. Martial arts equipment

Explosive and incendiary substances and devices - explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:

  1. Ammunition
  2. Blasting caps
  3. Detonators and fuses
  4. Replica or imitation explosive devices
  5. Mines, grenades and other explosive military stores
  6. Fireworks and other pyrotechnics
  7. Smoke-generating canisters and smoke generating cartridges Dynamite, gunpowder and plastic explosives

Note: Any sharp objects in checked-in baggage / hold baggage should be securely wrapped to prevent injury to screeners and handling personnel.

Articles prohibited from the aircraft baggage hold

  • Ammunition
  • Blasting caps
  • Detonators and fuses
  • Mines, grenades and other explosive military stores
  • Fireworks and other pyrotechnics
  • Smoke-generating canisters and smoke-generating cartridges
  • Dynamite, gunpowder and plastic explosives

Hand Luggage - Liquids, Aerosols and Gels (LAGs)

The below quantities are allowed in your hand luggage provided you do not exceed quantities listed.  For passengers with medical conditions, valid medical documentation must be provided to airline that passenger is medically required to carry more than the below quantities in their hand luggage.

  • Food stuff - 100ml max
  • Gels and lotions - 100ml max
  • Foams - 100ml max
  • Liquid cosmetics - 100ml max
  • Pastes - 100ml max
  • Hand Sanitizer - 100ml max

Cargo Items

The following items are not permittted in checked or hand baggage.  These items must be sent as cargo.

  • Television set
  • Microwave
  • Computer and computer parts
  • Car parts
  • Stoves of any kind
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