Book Online, Pay Online
Proflight Zambia accepts Visa & MasterCard (credit & debit cards) American Express, PayPal and a number of African mobile money systems for online sales. Our payment service provider, 3G DIRECT PAY uses the most advanced online security & fraud prevention systems and is PCI compliant. Online bookings may be made up to one hour before departure.
If you are booking from a computer with a Zambian IP address, the charges will go through to your credit/debit card as currency Zambian Kwacha. If from a South African IP address, the charges will go through as currency South African Rand. If from any other IP address, the charges will go through as currency United States Dollar. If your flight is departing within 5 days you must make immediate payment by one of the payment cards listed above.
If you are making a booking using a credit card and are not travelling please contact us by e-mail email@example.com to have your credit card details verified. Failure to do this may result in the travellers being denied boarding.
Book Now, Pay Later for Zambian Customers
If your flight is departing in more than 5 days you may use the 'Book Now-Pay Later' option. Make your flight booking online and select the 'Book Now, Pay Later' option.
We'll send you an e-mail with a Provisional Booking Confirmation and a Payment Deadline time limit. Any time before the Payment Deadline listed on the Provisional Booking Confirmation you must pay for your ticket using any of the following methods:
- Use Manage My Booking on the home page, flyzambia.com to complete online payment using a credit card, debit card or PayPal
- Pay by cash at any Proflight sales office in Zambia (ticketing fee will apply)
- Pay by Bank Transfer
Customers with a Zambia bank account may now pay for flight tickets by bank transfer provided the booking is made online or directly with a Proflight sales office or Call Centre.
Step 1: For flights more than 5 working days (excluding weekends and holidays) book online and select ‘Book Now-Pay Later’ option or phone +260 (0) 211 252452/476; +260 (0) 977 33 55 63, e-mail firstname.lastname@example.org or Skype proflightres.
Step 2: Take special note of the amount due and the 6-character Booking Ref for your flight.
Step 3: Deposit payment to the Proflight ZMW account below.
Step 4: Scan the Proof of Payment from the bank and e-mail it to email@example.com and firstname.lastname@example.org. We’ll issue your e-ticket when the funds are in the Proflight account.
Step 5: If your e-ticket has not been received within 24 hours of having sent the Proof of Payment, please contact email@example.com; you should also check your Spam folder.
It is important to include the Proflight booking reference and your contact phone number on the deposit slip. If the Proof of Payment is not received by email before the Ticketing Time Limit, the seats will automatically cancel. Proflight is not responsible for any delays in the transfer procedure and additional or consequential loss.
Bank: Barclays Bank Zambia Plc
Account Name: Proflight Commuter Services
A/C Number: 1801828
Branch Code: 016
Branch: Lusaka Business Centre
Payment Description/Reference: Enter your Proflight Booking Reference (6-digit code) and phone number
Proflight online payments are processed by Direct Pay Online a global
e-commerce and online shopping services provider headquartered in
Ireland. The company provides state of the art online facilities
supporting real-time shopping and payments that in-corporate multi
card, multi-currency, mobile money and PayPal services.
The company developed and operate an advanced web-based technology
and includes real-time risk management facilities as part of its
shopping and payments processes.
When you book online with Proflight or make payment by credit card with a
travel agent in Zambia, UK or USA the transaction will be shown as 'DIRECT PAY'.
If you have any questions please contact us on
To ensure the security of your credit card information when you book flights
through Proflight Zambia, we use the latest Secure Socket Layer (SSL) technology.
SSL is currently the preferred method to securely transfer credit card and other
sensitive data over the Internet. If your browser supports SSL, please select the
Secure Mode option when confirming your booking and your credit card and other
personal details will be protected by this technology. If you are restricted by
the capabilities of your browser then you can use the non-secure mode, but we
recommend that you upgrade to the latest version of any browser to allow you peace
of mind during any further transactions.
Direct Pay Online are fully compliant with a number of security compliance bodies
with the latest being received a PCI DSS (Payment card industry date security standard)
Level 1 security standard certificate. A full list of the security compliant bodies
that Direct Pay Online conform to are available to view on their home website
If you are making a booking using a credit card and are not travelling please make contact with the airline to have your
credit card details verified. Failure to do this may result in the traveller being denied boarding.
Due to an increased level of fraud relating to credit cards issued in South
Africa you will be required to enter your 3D secure password in order to
complete your online booking.
3D Secure, better known as Verified by Visa, MasterCard SecureCode, is designed to ensure
that the person placing an order online is the legitimate card holder rather than someone
who may have stolen or cloned the card. If you have not already registered for 3D-secure
you may enrol on-line at your banks website.
We apologise for any inconvenience caused by this procedure.