Booking / How To Pay

Payment Options

Book Online, Pay Online

Proflight Zambia accepts Visa & MasterCard (credit & debit cards), PayPal and a number of African mobile money systems for online sales. Our payment service provider, Direct Pay Online uses the most advanced online security & fraud prevention systems and is PCI compliant. Online bookings may be made up to one hour before departure.

If you are booking from a computer with a Zambian IP address, the charges will go through to your credit/debit card as currency Zambian Kwacha. If from a South African IP address, the charges will go through as currency South African Rand. If from any other IP address, the charges will go through as currency United States Dollar. If your flight is departing within 5 days you must make immediate payment by one of the payment cards listed above.

If you are making a booking using a credit card and are not travelling please contact us by e-mail to have your credit card details verified. Failure to do this may result in the travellers being denied boarding.

Book Now, Pay Later for Zambian Customers

If your flight is departing in more than 5 days you may use the 'Book Now-Pay Later' option. Make your flight booking online and select the 'Book Now, Pay Later' option.

We'll send you an e-mail with a Provisional Booking Confirmation and a Payment Deadline time limit. Any time before the Payment Deadline listed on the Provisional Booking Confirmation you must pay for your ticket using any of the following methods:

  • Use Manage My Booking on the home page, to complete online payment using a credit card, debit card or PayPal
  • Pay by cash at any Proflight sales office in Zambia 
  • Pay by company or personal cheque at any Proflight sales office in Zambia (all personal cheques must be pre-approved. Contact Proflight for more information)
  • Pay by Bank Transfer


Customers with a Zambia bank account may now pay for flight tickets by bank transfer provided the booking is made online or directly with a Proflight sales office or Call Centre.

Step 1: For flights more than 5 working days (excluding weekends and holidays) book online and select ‘Book Now-Pay Later’ option or phone +260 (0) 211 252452/476; +260 (0) 977 33 55 63, e-mail or Skype proflightres.

Step 2: Take special note of the amount due and the 6-character Booking Ref for your flight.

Step 3: Deposit payment to the Proflight ZMW account below.  

Step 4: Scan the Proof of Payment from the bank and e-mail it to and We’ll issue your e-ticket when the funds are in the Proflight account.

Step 5: If your e-ticket has not been received within 24 hours of having sent the Proof of Payment, please contact; you should also check your Spam folder.

It is important to include the Proflight booking reference and your contact phone number on the deposit slip. If the Proof of Payment is not received by email before the Ticketing Time Limit, the seats will automatically cancel. Proflight is not responsible for any delays in the transfer procedure and additional or consequential loss.


Bank: Barclays Bank Zambia Plc
Account Name: Proflight Commuter Services
A/C Number: 1801828
Branch Code: 016
Branch: Lusaka Business Centre
Payment Description/Reference: Enter your Proflight Booking Reference (6-digit code) and phone number


Credit Card Security

Understanding your Credit Card Statement

Proflight online payments are processed by Direct Pay Online a global e-commerce and online shopping services provider headquartered in Ireland. The company provides state of the art online facilities supporting real-time shopping and payments that in-corporate multi card, multi-currency, mobile money and PayPal services.

The company developed and operate an advanced web-based technology and includes real-time risk management facilities as part of its shopping and payments processes.

When you book online with Proflight or make payment by credit card with a travel agent in Zambia, UK or USA the transaction will be shown as 'DIRECT PAY'. If you have any questions please contact us on or


To ensure the security of your credit card information when you book flights through Proflight Zambia, we use the latest Secure Socket Layer (SSL) technology. SSL is currently the preferred method to securely transfer credit card and other sensitive data over the Internet. If your browser supports SSL, please select the Secure Mode option when confirming your booking and your credit card and other personal details will be protected by this technology. If you are restricted by the capabilities of your browser then you can use the non-secure mode, but we recommend that you upgrade to the latest version of any browser to allow you peace of mind during any further transactions.

Direct Pay Online are fully compliant with a number of security compliance bodies with the latest being received a PCI DSS (Payment card industry date security standard) Level 1 security standard certificate. A full list of the security compliant bodies that Direct Pay Online conform to are available to view on their home website

If you are making a booking using a credit card and are not travelling please make contact with the airline to have your credit card details verified. Failure to do this may result in the traveller being denied boarding.

Credit Cards Issued in South Africa and the UK

Due to an increased level of fraud relating to credit cards issued in South Africa or the UK you will be required to enter your 3D secure password in order to complete your online booking.

3D Secure, better known as Verified by Visa, MasterCard SecureCode, is designed to ensure that the person placing an order online is the legitimate card holder rather than someone who may have stolen or cloned the card. If you have not already registered for 3D-secure you may enrol on-line at your banks website.

We apologise for any inconvenience caused by this procedure.