Planning / Get Ready To Fly

Airport Check In

Domestic Flights in Zambia

Domestic check-in opens 90 minutes prior to scheduled departure and closes 30 minutes before departure. If you are connecting from one Proflight flight to another Proflight flight and both flights are booked as part of a through journey you are not subject to normal check-in time limits. You are required to advise the check-in staff of your onward connection at the first check-in point. To facilitate on-time departures you are asked to complete security screening and wait in the gate boarding area once you have checked in or used the Bag Drop.

 
 

International flights from Lusaka

International check-in opens two hours prior to scheduled departure and closes 40 minutes before departure. International Check-in at Lusaka is located through the Main Security screening area.

 

All other flights

If you are flying from another regional or international airport please check the TV monitors or Flight Information displays for the location of check-in desk and boarding gate for your flight. There is strict security at most major airports and you are therefore advised to allow sufficient time for check-in, security and boarding formalities. We recommend you plan to arrive at the airport at least two hours before departure time.

Seat Assignment

Seat assignment is currently offered on the Lusaka-Durban route operated by CRJ jet aircraft. You may select your seat during online booking, when you check-in online or at the departure airport.

All other flights are 'Open Seating' which allows you to choose your own seat on board the aircraft. Where possible our cabin crew will attempt to seat families together but please accept our apologies if this is not always possible.

Prohibited Items

Banned, restricted and dangerous goods are articles or substances that are capable of posing a risk to health, safety, property or the environment.

If you wish to travel with any such goods or material, please be aware of the restrictions or steps you may have to take if wishing to travel on an Proflight Zambia service.

To ensure the safety of the aircraft and those onboard, checked in or hand baggage must not contain articles or substances that could pose a danger during transport (some exceptions apply), these include:

Prohibited Items

Poison

Matches / Lighters
(Only on persons)

Flamable Liquids

Incapacitated Sprays

Acid

Explosives

Bleach

Compressed Gas Ignitable Gas

Ignitable Gas

Loose Batteries

Equipment containing correctly installed batteries can be packed in your checked baggage.

Restricted items requiring advance notification to Proflight Zambia

The following list covers items that may be carried on Proflight Zambia service but require approval prior to travel, and where quantities or regulation of items are restricted.

If you plan on travelling with any of these items you must contact your local reservations department at least 48 hours prior to departure.

  • Battery powered mobility aids
    • non-spillable batteries
    • spillable batteries or with lithium batteries
    • lithium ion batteries (collapsible)
  • Camping stoves and fuel containers that have contained a flammable liquid fuel - fuel tank/container must be empty.
  • Lithium ion Batteries with a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh.
    • Contained within security-type equipment.
    • Spare lithium ion batteries - Maximum of two spare batteries per person.
  • Mercury-filled items - barometers, thermometers, etc.
  • Avalanche rescue backpack - must be packed with pressure relief valves and in a manner that it cannot be accidentally activated.
  • Solid carbon dioxide (dry ice)
  • Heat-producing articles - underwater torches (diving lamps), soldering irons, etc.
  • Oxygen and other small cylinders for medical use - cylinder must have a gross weight under 5 kg.
  • Life jackets - containing small non-flammable gas cylinders (containing suitable gas in Division 2.2).
  • Portable medical electronic devices - Automated External Defibrillators (AED), Nebulizer, Continuous Positive Airway Pressure (CPAP) containing lithium batteries, etc.
  • Chemical agent monitoring equipment
  • Firearms and/or Ammunition (cartridges for weapons), securely packaged.

Firearms and ammunition

Proflight Zambia will carry Firearms and ammunition cartridges subject to the following:

  • Our reservations department has received the following details at least 48 hours before travel:

Firearms

  • Quantity
  • Type (handgun, rifle, shotgun)
  • Make/model

Ammunition

  • Quantity (weight) and calibre

Upon presentation at the airport

  • Sport Guns are dismantled and packed one per case.
  • Sport Guns, ammunition and cartridges must be packed separately from other baggage.
  • Sport Guns, ammunition and cartridges must be available for inspection by security.
  • Ammunition is limited to 5kg per passenger.
  • Ammunition must be packed in containers of wood, metal, or fireboard with the contents protected against any movement.
  • Only the licensed firearm owner may check-in a Sport Gun upon presentation of their valid Firearm License at check-in.

Note: Sports Weapons/Firearms/Ammunition cannot be carried on Proflight Zambia regional flights.

Articles prohibited from carriage into the security restricted area and the cabin of an aircraft

  1. Guns, firearms and other devices that discharge projectiles - devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:
    1. Firearms of all types, such as pistols, revolvers, rifles, shotguns
    2. Toy guns, replicas and imitation firearms capable of being mistaken for real weapons
    3. Component parts of firearms, excluding telescopic sights
    4. Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns
    5. Signal flare pistols and starter pistols
    6. Bow, cross bows and arrows
    7. Harpoon guns and spear guns
    8. Slingshots and catapults
  2. Stunning devices - devices designed specifically to stun or immobilise, including:
    1. Devices for shocking, such as stun guns, tasers and stun batons
    2. Animal stunners and animal killers
    3. Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper spray, capsicum sprays, tear gas, acid sprays and animal repellent sprays
  3. Objects with a sharp point or sharp edge - objects with a sharp point or sharp edge capable of being used to cause serious injury, including:
    1. Items designed for chopping, such as axes, hatchets and cleavers
    2. Ice axes and ice picks
    3. Razor blades
    4. Box cutters
    5. Knives with blades of more than 6cms
    6. Scissors with blades of more than 6cms as measured from the fulcrum
    7. Martial arts equipment with a sharp point or sharp edge
    8. Swords and sabres
  4. Workmen's tools - tools capable of being used either to cause serious injury or to threaten the safety of the aircraft, including:
    1. Crowbars
    2. Drills and drill bits, including cordless portable power drills
    3. Tools with a blade or a shaft of more than 6 cms capable of use as a weapon, such as screwdrivers and chisels
    4. Saws, including cordless portable power saws
    5. Blowtorches
    6. Bolt guns and nail guns
  5. Blunt instruments - objects capable of being used to cause serious injury when used to hit, including:
    1. Baseball and softball bats
    2. Clubs and batons, such as billy clubs, blackjacks and night sticks
    3. Martial arts equipment
  6. Explosive and incendiary substances and devices - explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
    1. Ammunition
    2. Blasting caps
    3. Detonators and fuses
    4. Replica or imitation explosive devices
    5. Mines, grenades and other explosive military stores
    6. Fireworks and other pyrotechnics
    7. Smoke-generating canisters and smoke generating cartridges Dynamite, gunpowder and plastic explosives

Note: Any sharp objects in checked-in baggage / hold baggage should be securely wrapped to prevent injury to screeners and handling personnel.

Articles prohibited from the aircraft baggage hold

  • Ammunition
  • Blasting caps
  • Detonators and fuses
  • Mines, grenades and other explosive military stores
  • Fireworks and other pyrotechnics
  • Smoke-generating canisters and smoke-generating cartridges
  • Dynamite, gunpowder and plastic explosives

Web Check In

If you are travelling on a Proflight (P0) flight originating in Zambia or South Africa you may check-in online between 48hrs - 4hrs before the departure time by logging on to flyzambia.com and using the Manage My Booking option on the home page.

Please note that web check-in is currently not available on the Mobile site although it is possible if you view the Full Site from a mobile device and check-in from there.

Hand Baggage Only

Domestic Flights

If you have printed your own Provisional Boarding pass you must still go to the 'Bag Drop' domestic check-in desk at least 30 minutes before departure to verify your identity and receive an updated boarding pass.

 

International Flights

If you have printed your own Provisional Boarding Pass you must still go to the 'Bag Drop' at least 40 minutes before departure to verify your identity and receive an updated boarding pass.

Checked Baggage - Bag Drop

Go to the designated 'Bag Drop' or general check-in desks and present your bag(s) and receive an updated boarding pass. Check-in closes 30 mins (Domestic) or 40 mins (International) prior to departure.

Proof of Identity

  • You'll need to produce official photographic ID that matches the name on your ticket. You may be denied boarding if you are not able to prove your identity
  • If you have paid for your ticket using a credit card please show this at check-in. If the credit card holder is not travelling with you their card must be pre-authorised; this can be done by contacting 3gadmin@proflight-zambia.com. Failure to do so may result in denied boarding or having to buy a new ticket.
  • For domestic flights children and infants under 18 yrs. who do not have an official government issued photo ID may use their birth certificate as ID and in the case of under 5's their own vaccination card.
  • Each passenger requires a valid passport (and a Visa and Vaccination Card as appropriate) for regional and international flights.

Submit Passport Info

Airlines operating flights to/from South Africa are obliged to pass additional passenger details (know as API) to the Department of Home Affairs in South Africa. This information is designed to enhance and reinforce border control and security. While it is possible to provide this information at time of check-in this causes delays and you are therefore requested to complete the form below up to 12 noon of the day prior to departure.

Contact Information

* Email of the person completing this form. * Please include your country code in the number.

Passenger Information

Information is required for each passenger that is travelling to / from South Africa.

* Please make sure that your document numbers Match.
* If a passenger is under 18 Years of age, additional documents are required. Click here for more information.
* Your passport's expiry date must be later than the day of travel.
* As shown on the passport.
* As shown on the passport. * As shown on the passport.
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