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About Us

Proflight Zambia was established in 1991 and is Zambia’s leading scheduled airline. From its base in Lusaka its domestic routes include, Livingstone, Mfuwe, Lower Zambezi, Ndola, Solwezi and Kasama, and regional routes to Lilongwe in Malawi and Durban, South Africa.

The airline prides itself in providing a safe, reliable, efficient and friendly service, and offering good value to business and leisure travellers locally and internationally. The airline operates a 50-seater Bombardier CRJ-100 jet, four 29-seater Jetstream 41 aircraft; two 18-seater Jetstream 32; and two 12-seater Cessna Caravan C208 aircraft.

We operate over 200 flights a week with an on-time performance of over 80% . In the three-and a half years from to June 2015 the airline flew 440,205 passengers with an average load factor of 65%.

The airline is linked to the global distribution systems which enables travel agents around the world to book tickets in real time. Zambian customers can make payment through Shoprite supermarkets and using Airtel and MTN mobile money.

A code-share agreement is in place with RwandAir and interline agreements with South African Airlines, Emirates, Ethiopian and Kenya Airways.

Proflight Zambia is the fastest growing local airline in Southern Africa, with capacity almost doubling between 2010 and 2014. It was ranked third, after Ethiopian Airlines and Turkish Airlines.

Community

Proflight participates in a wide range of community and charity programmes throughout Zambia. A key part of our business is flying visitors into some of the more remote parts of the country and assisting with important conservation projects such as Conservation Lower Zambezi (CLZ). CLZ's environmental education programme is aimed at educating and exposing the children living around the park on the importance and the value of wildlife and the environment. During 2015 we assisted by flying a group of young volunteers who normally have to endure a day-long road journey.

If you have made a booking with Proflight and would like to make a contribution to the work of CLZ please use the "Manage My Booking" link and choose "Extra's".

Proflight is a leading corporate sponsor of a range of initiatives to support communities, including: APTERS, Project Luangwa, Chikumbuso, Mnkhanya, Insaka, Game Rangers International, the Elephant Charge, Fly Spec, Conservation Lower Zambezi and Barefeet Theatre.

Fleet

Bombardier CRJ200

FleetLengthWing SpanHeightFuel CapacityMax AltitudeSpeedMax Passengers
1 26.51m 21.03m 20ft 2159kg 41000ft 682km/h 50

Jetstream 4100

FleetLengthWing SpanHeightFuel CapacityMax AltitudeSpeedMax Passengers
3 19.25m 18.29m 5.75m 2600kg 25000ft 550km/h 29

Jetstream 3200

FleetLengthWing SpanHeightFuel CapacityMax AltitudeSpeedMax Passengers
2 14.37m 15.85m 5.37m 1474kg 25000ft 445km/h 18

Cessna C208

FleetLengthWing SpanHeightFuel CapacityMax AltitudeSpeedMax Passengers
2 12.67m 15.88m 4.32m 1039kg 13000ft 325km/h 12

Maintenance

Proflight Engineering is a licenced Aircraft Maintenance Organisation (AMO) and we are therefore able to conduct most of our maintenance in house although some of the maintenance involves sending aircraft to SA or having parts / engines overhauled in the US and Europe.

Our Engineering department is made up of over 60 licenced engineers and most of the licence renewals and ground school are carried out in Zambia in line with the manufacturer’s requirements.

Our People

At Proflight we value our people as the company's greatest asset and many of the 200 employees have been with the company since it was founded in 1991 while many more have been with the company for 10 years of more.

The high retention of staff helps with continuity and enables us to maintain a personalised and professional service to our customers.

The airline has a proactive approach to personal development and training which aims to help every employee maximise their potential.

The airline has a proactive approach to personal development and training which aims to help every employee maximise their potential.

The airline has a number of specialist departments including Operations which includes Flight Crew, Cabin Crew and Flight Control; Engineering which includes aircraft engineers, technical stores, engineering projects and maintenance planning; Commercial which includes Sales, Marketing, Reservations and Ground Operations and Administration which includes HR, ITC and Finance.

Proflight is a licensed ATO (Aviation Training Organisation) and most training on topics such as Dangerous Goods handling (DG), Aviation Medicine (AVMED), Aviation Security (AVSEC), Customer Service, Jetstream-31/2/ and Jetstream-41 Engineering, Pilot Ground School, ditching, etc is done in our training facilities in Lusaka.

More advanced training is done at licenced training facilities in South Africa, Denmark and the Netherlands.

Safety

Safety is the airline's number one value and all departments aspire to practice the company's values. The Proflight Director of Quality and Safety oversees the company's 'Safety Action Groups' which exist in all departments to ensure safety standards are met and maintained.

The airline commenced IATA workshops for 'IOSA', the IATA Operations Safety Audit in March 2015 with the view of completing the audit by mid-2016. Completion of the IOSA audit will enable Proflight to apply for an exemption to the EU restriction on airlines licenced in Zambia and to apply for membership of IATA. Proflight regularly undergoes third party safety audits and is the holder of an Airline Operators Certificate.

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