At Proflight, we respect your privacy. That is why we would like you to know how we protect the privacy and security of the information collected online on our websites. Please take a moment to read the following questions and answers, which describe our online privacy and security practices in more detail. By visiting this website, you agree to these practices.

What information do we collect?

By using proflight-zambia.com, your information and site activity data is collected. When you register with the site, you will be asked to provide certain personally identifiable information such as your name, home address, e-mail address, and telephone number(s). When you use the online ticketing portion of our site, which is run by our ticketing agent you will also be asked to provide your travel details. If you book travel, purchase something from our online store you may be asked to provide your credit card number and billing information.

By using proflight-zambia.com, some information may be automatically collected by our web servers as you browse our site. For example, our web server automatically collects information known as "clickstream data," such as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We also collect information by using technologies and methodologies that enable tracking, such as "cookies". "Cookies" are small pieces of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. "Cookies" provide visitors a personalized experience on our site by enabling us to determine unique preferences and trends based on visits to our website and to other websites.

Proflight collects other site tracking data through other technologies and methodologies that help manage online advertising. These technologies are provided by our ad management partners and enable our ad management partners to recognize a unique cookie, which in turn enables us to learn which advertisements and websites bring users to our website. The unique cookie, if it exists on your computer, was placed there either by us or by another advertiser who works with our ad management partners.

How do we use the personal information we collect?

We do not sell your information and we use it only in accordance with this policy. We use the information to complete transactions, respond to your requests and notify you of promotions, updates, or special offers that we think may interest you. We also use your information to provide you with a more effective customer experience at Proflight-Zambia.com and with Proflight. In order to do this, we may process your information or combine it with other information that we have about you or that is publicly available. This enables us to customize your customer experience and provide you with more relevant offers. To do these things, we may share your information with our carefully selected business partners who agree to appropriate confidentiality and security measures and who are bound to follow terms at least as restrictive as this privacy policy in handling your information.

We use information collected from our web-servers and from site tracking to enable us to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. For example, some of this information is collected so that when you visit our site again, the site will recognize you, and serve advertisements and other information appropriate to you and your interests. We also use this information to verify that visitors to our site meet the criteria required to process their requests.

As described above, some of this information is collected through the use of "cookies". Most browsers used by visitors have options that allow the visitor to control whether the browser will accept "cookies", reject "cookies", or notify the visitor each time a "cookie" is sent, but setting a browser to reject "cookies" will limit the range of features available to the visitor on our site. Please be aware that rejecting or disabling "cookies" will not necessarily limit all forms of site tracking technologies and methodologies.

To the extent permitted by law, we may disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect the rights or property of Proflight, our customers, our website, or its users.

Thank you for visiting our site, and for taking the time to read this policy.

LAST UPDATED: June 15, 2009

EFFECTIVE SINCE: January 1, 2000