Contact Information

Head Office

Proflight Zambia

13396 Kamloops Avenue (Munali Roundabout)
Zambia
PO BOX 30536
Lusaka

Please use the Enquiry Form and we will direct your mail to the appropriate person or Department.

Administration

Head Office

Business DaysOffice Hours
Monday to Friday 08:00h to 17:00h

Sales and Reservations

Business DaysOffice Hours
Monday to Friday 07:30h to 16:30h
Saturday 08:00h to 13:00 h

Cargo

Zambia

Lusaka
ZEGA
P.O BOX 37287
Freight Village
Kenneth Kaunda International Airport
LUSAKA,ZAMBIA
Tel: +260 211 271507
Email: zegacourier@iconnect.cm

Ndola
Freight Village
Simon Mwansa Kapwepwe Aiport
Tel: +260 963 040276
Email: zegandl@iconnect.zm

South Africa

Durban
BidAir Cargo
Dube Trade Port Cargo Terminal Thukel Drive
Name: Lenishia Naicker
Tel: +26 32 8152316
Email: lenishian@bidaircargo.com

King Shaka International Airport

if you are interested in sending cargo from Lusaka to Durban please visit your nearest ZEGA office or contact ZEGA Lusaka on +26 021 1271507 email address zegacourier@iconnect.zm.

Mbasela Club

Many frequently asked questions regarding the Mbasela Club frequent flyer programme can be answered by consulting the Mbasela Club section of the website. However, if you any specific questions please e-mail mbasela@proflight-zambia.com or phone +260 (0) 211 252452/476 or Cell lines +260 (0) 977 33 55 63 during office hours.

Procharter

Stand 6a
Kenneth Kaunda International Airport
Lusaka
Zambia

TelephoneCellEmailSkype
+260 211 271099 +260 (0) 974250110 reservations@procharter-zambia.com procharter-zambia

Bookings - Zambia

Central Reservations Office

Office Hours

Business DaysOffice Hours
Monday – Friday 07:00h to 18:00h (+ GMT/UTC +2 hrs)
Saturday and Sunday 08:00h to 17:00h

Contact Details

TelephoneCellEmailSkype
+260 (0) 211 252452/476 +260 (0) 977 33 55 63 reservations@proflight-zambia.com proflightres

Outside hours please refer to our website, flyzambia.com where you can book or change your reservation online. Travel Agents worldwide can book and ticket Proflight Zambia scheduled services.

Ticket Offices

Southern Sun Hotel -Ridgeway*

Business DaysOffice Hours
Monday to Friday 08:00h to 17:00h
Saturday 08:00h to 13:00h

Head Office Munali Roundabout (Great East Road)*

Business DaysOffice Hours
Monday to Friday 08:00h to 17:00h
Saturday 08:00h to 13:00h

Kenneth Kaunda International Airport, Departures Concourse*

Business DaysOffice Hours
Daily 05:30h to 20:00h

Public office, no telephone service; please use the Central Reservations and Information phone numbers above.

Airport Ticket Offices

We have Ticket Offices at each of the following airports: Solwezi, Lusaka, Livingstone, Mfuwe, Kasama, and Ndola Airport. These offices are generally open 90 minutes prior to scheduled flight departure times only.

If you wish to make or change a booking outside this period we suggest you

  • Log onto our website, www.flyzambia.com 24/7
  • Contact our Central Reservations Office
  • Book through a travel agent

Bookings - Southern African

Malawi

Lilongwe Airport Representative Office
Kamuzu International Airport,
Ulendo Airline Kiosk

Tel 1Tel 2
+265 (01)-1-700-444 +265-999964730

Malawi Sales Office

c/o Ulendo Safaris
441 Chilanga Drive,
Area 10 Lilongwe

Tel 1Tel 2Email
+265 (0) 1-794-701 +265 (0) 111-744-847 lilongwe@proflight-zambia.com

South Africa

Durban-King Shaka International Airport

Swissport Ticket Desk,
Departures Concourse,
King Shaka International Airport

Hours: Opens at least three hours prior to the Proflight departures for last minute ticket sales and payment of Excess Baggage fees.

To purchase a ticket please contact any IATA Travel Agent or book on line at flyzambia.com. For ticket changes use the Manage My Booking service -check the home page of flyzambia.com or send an e-mail to reservations@proflight-zambia.com.

Bookings - Worldwide

Proflight Zambia uses an automated reservation system which can be accessed online or by over 20,000 travel agents around the world who are connected to the Amadeus, Galileo or Sabre systems.

Enquiry Form

Please use this form if you would like to enquire about any aspect of Proflight's services. If you have a complaint or would like to compliment any aspect of our service please click here. We will endeavour to reply to your mail within two working days.

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Contact Details

Contact Number to include Country and area code.

Flight Number (if applicable)

Enquiry Type*

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