Booking / How To Book

Travel Agents & Tour Operators

Proflight Zambia uses an automated reservation system which can be accessed online or by over 20,000 travel agents around the world who are connected to the Amadeus, Galileo or Sabre reservation systems. Please note that most travel agents charge a Ticket Service fee.

Many of the world's leading tour operators and Lodges which offer Safari holidays in Zambia can arrange domestic flights using Proflight Zambia schedule services.

Where there is a Proflight flight included in the itinerary you can book Proflight tickets with our interline partners Emirates Airlines, Ethiopian, Kenya Airways, RwandAir and South African Airways.

Proflight Offices

Lusaka Area Offices

Southern Sun Hotel - Ridgeway

DaysOperating Times
Monday to Friday08:00h to 17:00h
Saturday08:00h to 13:00h

Head Office Munali Roundabout (Great East Road)

DaysOperating Times
Monday to Friday08:00h to 17:00h
Saturday08:00h to 13:00h

Kenneth Kaunda International Airport, Departures Concourse

DaysOperating Times
Daily 08:00h to 17:00h
*Public office, no telephone service; please use the Central Reservations and Information phone numbers below

Airport Ticket Offices

We have Ticket Offices at each of the following airports: Solwezi, Lusaka, Livingstone, Mfuwe, Kasama, and Ndola Airport. These offices are generally open 90 minutes prior to scheduled flight departure times only. If you wish to make or change a booking outside this period we suggest you

  • Log onto our website, 24/7
  • Contact our Central Reservations
  • Book through a travel agent

Central Reservations Office

DaysOperating Times
Daily 08:00h to 17:00h (+ GMT/UTC +2 hrs)

Booking & Checking Fares Online

Booking online is fast and convenient and our website can be accessed from a PC, laptop, laptop or smart phone. You'll get up to the minute availability and our best fares without having to pay credit card or agent ticketing fees.

View our Booking Online Video or follow the Step-By-Step guide below.

Step 1

Choose your route and dates; how many Adults, Children, Infants and Youth are travelling and if you would want a Return or One-Way flight.

If you want to fly from one place and return to a different place or want to break your journey click on 'MULTI-CITY/STOPOVER'. Next click 'CONTINUE'

Next click 'CONTINUE'

Step 2

The next screen will display the available flights and lowest fare on the date you requested – you will also see a selection of earlier and later dates.

In this example the lowest fare is 1227 Kwacha one-way and there are seats available for flights departing Lusaka at 06:30h, 11:30h and 17:30h. Fares displayed include all taxes.

Next select the flight you want by clicking on the radio button- in this example we have selected the 11:30 h flight.

Please note that fares change depending on demand and that the fare is not guaranteed until the flight has been booked and paid. If you are simply doing a 'price check' remember that the fare may not be the same if you check later on. Click 'NEXT' to continue the booking process.

Step 3

Carefully read the benefits relating to each of the available Fare types and click the 'Select this fare' for the fare that best meets your requirements – in this example Firecracker. Then click 'Next'

Shopping Basket

A summary of your booking is displayed in the Shopping Basket:

Step 4

Complete the Personal Details and choose how you wish to make payment. Hint: Save time the next time you book online by clicking on the 'REMEMBER ME' box.

Step 5

If you are paying online you will now be transferred to the PCI compliant secure site of your payment service provider, DIRECT PAY ONLINE.

You must complete the payment process within 15 minutes or your booking will automatically be cancelled.

Step 6

You're ready to Fly!
Once the payment has been made we will automatically issue your e-ticket and send it to you by e-mail within 10-15 minutes.

Very occasionally the internet connection drops and while payment has been made a ticket has not been issued.

If you have paid by credit card and do not receive your e-ticket within one hour please e-mail and report that you have not yet received a ticket. Include your name and the flight(s) that you booked.

Under 12's flying alone

Minors under 18 years travelling to/from South Africa must also comply with South African Immigration Laws – click here for more information.

Unaccompanied Minors

  • Children aged 5-11 years of age may not travel alone on Proflight Zambia flights unless accompanied by another passenger aged 16 years or above.
  • Proflight Zambia cannot accept Unaccompanied Minors for flights operated by small aircrafts that do not have a cabin crew on board.
  • Proflight Zambia cannot accept Unaccompanied Minors for flights operated by small aircraft that do not have a cabin crew on board
  • For safety reasons there are limits to the number of Unaccompanied Minors that we can accept of any one flight. It is not possible to book an Unaccompanied Minor (UM) online. Complete the reservations form below or consult your travel agent.
  • If you are the parent or guardian of an "Unaccompanied Minor" you will need to complete the a special form which can be downloaded here "Unaccompanied Minor Advice Form"

Booking Form - Unaccompanied Minors travelling alone or with a Youth aged 16-17 years.

Travel Details

Parent/Guardian Details

Young Traveller's Details

Second Young Traveller's Details (if applicable)

Contact us at if more than two children wish to travel.

Your Questions or Additional Information


Book an Extra Seat

If you have excess baggage that you want to ensure is carried on your flight with you, you have the option of booking Guaranteed Excess Baggage. This permits you to carry an additional 80 kgs of checked baggage in a maximum of three baggage pieces on a confirmed basis.

You may book this with a travel agent, tour operator or through airline Central Reservations office. To book this directly online, use the following procedure.

The extra passenger is booked as an Adult.

Enter your own person details and also enter the details for the Extra Seat:

Please check in at least one hour before departure and present a copy of your booking confirmation to the check in agent; please do not use Web Check In if you have purchased an Extra Seat.

Book an Extra 'Comfort Seat'

If you are a 'person of size' and you cannot fit comfortably in a 17-inch wide seat on our 12, 29 and 50 seat commuter aircraft you are advised to book an extra 'Comfort Seat'. It's not possible to book a 'Comfort Seat' online or through a travel agent -you must book directly with the Proflight Contact Centre in Lusaka, e-mail

The additional seat will be booked with the actual name of the passenger as the Last/Surname and COMFORTSEAT as the First Name. The lowest available Adult fare will apply and there is no checked baggage allowance associated with the purchase of an extra Comfort seat.