Booking / Fare Information

Child & Infant Fares

  • On Proflight operated flights children and youth aged 2-17 years (age at travel date) automatically receive 50% discount on most domestic fares and 25% discount on all international fares when booked online. Unaccompanied children aged 5-11years cannot be booked online; please complete the Unaccompanied Minors Booking Form
  • Youth aged 12-17 years travelling with an Adult should be booked as a "Child/CHILDREN". If you are making a booking for a Youth aged 12-17 years travelling without an Adult, please complete the Youth Travel Booking Form.
  • Child/Youth discount is not applicable on Group Fares booked in G-Class.
  • Infants aged under two years on the date of travel, are not allocated a seat and must sit on an adult's lap. Infants automatically receive 90% discount on published fare when booked online. If you would like a seat for an infant, please book infant as a Child.

Finding the Best Fare

The fare is dependent on a number of factors including the season, day or travel, demand, etc. and there are limited seats at our low "Firecracker" rates. Early booking is advised as rates tend to increase closer to the travel date.

To check the fare enter the route and travel date into the "Book Your Flight" box on our home page and click "Search Flights". Remember, that the fare is not confirmed until payment is made.

Through-Fare Tickets

Thanks to our partner agreements with Emirates Airlines, Ethiopian, Kenya Airways, RwandAir and South African Airways it's possible to make a single booking be it from Manchester to Mfuwe, Solwezi to Singapore or Los Angeles to Livingstone –via our hub in Lusaka.

Special "through fares" exist on many tourist and business routes which your travel agent can book and ticket with one of our international partners as part of an itinerary including Proflight Zambia.

Booking a single ticket also provides added protection. In the unlikely case of you missing your international flight due to a delay on your Proflight connection we'll take responsibility for re-booking you, etc, - see our Bill of Rights for more information.

Taxes & Charges

Airport Taxes & Charges

Airports collect a range of taxes and other charges from passengers including Departure Tax, Security Charge, Development Charge, Air Passenger Tax, Passenger Safety Tax, etc. These taxes are usually included in the final price of the ticket although in smaller airports the tax may be payable before boarding. Some airstrips charge an access fee which you pay through the safari lodge.

Calculating your Taxes and Charges
A breakdown of taxes is included on your ticket and may also be as follows:

Step 1: Enter details of your flight

Step 2: The ‘Shopping Basket’ includes a summary of the pre-paid taxes in your total fare.

Step 3: If you would like a detailed breakdown of the Tax & Fees click on theInfo icon and an information pop-up will open

Travel agent and Airline Ticket Service Fees

In addition to the airport and government taxes, travel agents and airlines usually charge a service fee. There is a Booking Fee of K50/US$5 per ticket booked directly through a Proflight office. Please note that Proflight bookings made on this website are not subject to this fee.

Rules

Proflight Zambia Fare Family Rules & Baggage Allowance

Changes

  • Changes to your flight (subject to availability) can be made up to the flight's scheduled departure time. Tickets that were not changed or flown are subject to the refund policy specific to the fare type booked
  • Depending on the fare type, changes may involve payment of a fee that is applied per person per flight, plus any difference in cost between the original fare paid and the fare available at the time the change is being made, including differences caused by fluctuation in exchange rates, fare increases and/or tax additions/increases
  • Name changes and routing changes (except between Jeki & Royal) are not permitted

Fare Family: Firecracker

  • Changes made prior to flight departure: USD25* per person, per flight plus applicable fare difference
  • Child/Youth (2-17 years) discount: 50% domestic journey; 25% international journey
  • Unused tickets not changed prior to flight are non-refundable and have no value
  • Fare Classes in this Family include: N,K,M,L,S,V,Q,H

Fare Family: Classic

  • Changes made prior to flight departure: No change fee but applicable fare difference payable
  • Child/Youth (2-17 years) discount: 50% domestic journey; 25% international journey [no Child/Youth discount on G-Class Group Fares]
  • Unused tickets cancelled prior to flight departure: 50% refund for tickets issued on/after 01Feb17; Unused tickets not changed prior to flight are non-refundable and have no value
  • Fare Classes in this Family include: G, Y

Fare Family: Flexible

  • Changes made prior to flight departure: No change fee; Changes made after flight departure: USD25* per person, per flight
  • Child/Youth (2-17 years) discount: 50% domestic journey; 25% international journey
  • Unused tickets cancelled prior to flight departure: 100% refund; Unused tickets not changed or cancelled prior to flight: 90% refund
  • Fare Classes in this Family include: B
*ZMW250 if ticket purchased in Zambia
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